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Claim Release

If you've used your Uppbeat Credit correctly or safelisted your channel (Premium only) then you shouldn't receive any claims on YouTube. But if one does crash your party, you can use this tool to send it packing!

Please log in to use the Claim Release tool

  • How do I use the Claim Release Tool?

    OliviaCustomer Support Manager

    You should never get copyright claims when using Uppbeat music but if you have a claim from Uppbeat on your YouTube video, it may be because of one of these common errors. Don't panic though, you can clear your claim using the tool above! All you have to do is enter the URL of your YouTube video and hit enter - you'll then see a confirmation that your claim is cleared!

  • The claim release tool isn't recognizing my active claim

    JennahCustomer Support Specialist

    Our claim release tool will re-scan your video for any claims from our system (these show-up as from 'Hexacorp/Orfium'). If your claim isn't recognised, or is from someone else, please dispute the claim via your YouTube studio and contact our support team so that we can investigate it for you.

  • I've hit the Claim Release limit, what should I do?

    LibbyCustomer Support Specialist

    If you're using a free account, you can use the Claim Release tool a max of 5 times each month. This limit helps us prevent misuse of the library. If you reach your limit and still have claims, don't hesitate to contact us for a look into the issue.

    For Uppbeat Premium or Business users, you can simply safelist your YouTube channels directly through your Uppbeat account, avoiding any copyright claims without needing to use Uppbeat Credits or the Claim Release tool. You'll also have unlimited usage of the claim release tool. Simply go Premium for total peace of mind when it comes to copyright issues.

  • How can I avoid claims in the first place?

    LibbyCustomer Support Specialist

    You should never receive a claim when the music is licensed correctly so if you have, please check the following things:

    1. Was an Uppbeat Credit used more than once? Credits can't be re-used for different videos. Please generate a new credit by re-downloading the music, then update your video description & clear the claim using our Claim Release tool.

    2. Was an Uppbeat Credit added after the video was uploaded? Our system identifies Uppbeat Credits when videos are uploaded. But you can easily clear the claim using our Claim Release tool.

    3. Was an Uppbeat Credit copied incorrectly? Please share Uppbeat Credits exactly as they're generated when a track's downloaded. Simply update the Credit and rescan the video using our Claim Release tool to clear the claim.

    4. Was the video uploaded before your channel was safelisted? (Premium Only) Our safelist feature only clears claims for videos after your channel has been safelisted. If your channel is now safelisted, rescan the video using our Claim Release tool to clear the claim.

    You can learn more about avoiding copyright claims over at our YouTube claims FAQs.

Help Center

Copyright-safe center

YouTube tools

Need to release a claim or safelist a channel? Save yourself time and get it done straight away using our tools below.

YouTube claim FAQsOther platforms